Skip to main content

Bulldog Broadband again

right.. i wondered if i said that bulldog picks up the phone more often than not compared to a few months back. BUT .. there's a big but..
they transfered me from one department to another department. reason being ? i was told when i signed up for that package i was only supposed to pay up to 29.50 a month. when the freaking bill came.. i'm stuck with 52.01 a month. WTF ... u tell me.. then i called bulldog customer service yesterday. right they told me that i should get the name of the guy who sold me the package. right. today i called them up. they say they didnt need the name of the guy. but they'll give me at the price of 29.50.
that guy was shawn/shaun or however u spell ur name. right. he told me to wait 5 mins to call the billing department.
the girl answered. told me they can't do anything to the bill. asked me to call the customer service department. she transfered me to a guy called clive. and poor guy had to take the brunt of my frustration. damn.. in the end .. they didnt manage to get anything done for me. i told them what the hell.. i dont want to get charged for 141.38 just because ur damn system failed on u. now u are saying that u wanna charge me for that amount and then credit it back on the next month ? WTF .. u gotta be kidding me right ?? what kind of hellish service is that ? i joined up on good faith that this hanso guy who sold me the package saying that i'd only be charged 1 pound for the first month then subsequent months 29.50 till the 6 months.
crap. those are crappy. i'm gonna call them up later and check again. i wonder if i'll ever get the thing sorted out.
*note. the money isnt coming out of my acct. but it still aint right.
i'm gonna complain to BBC's watchdog if they don't get it sorted out.

Comments

Jon Choo said…
Cable & Wireless. Heard alot of nasty stuff bout em. Your story sounds much like the problem I had w/ o2. Good luck though.
hmm they seemed to have fixed it. but not sure.. i'll still cancel after i get my 2 months free.
hehe. thanx for the luck.

Popular posts from this blog

of brussels sprouts and racial features.

brussel sprouts are in season i think. they are going for 1 pack for 52p. it used to be like 1/4 of the pack for £1. but now seems to be cheaper. oh yeah. it seems to be siu pak choi. but it just didnt opened. anyways, that nite i went to morrisons, to buy more food. but when i walked halfway i found out that i didnt bring my wallet.. ^$£"%$£^%$ but lucky i had coins in my pocket. all i had was 96p. how sad.. lol . i went to the store to look for nga choi. er.. whta they call them here.. i think some sort of beans.. they usually sell them for 45p. i wanted it cos i cooked chicken rice mah. but then they didnt have it. and they have mixed stir fried thingy which was £1.29. poor ole me didnt buy it cos i didnt have enough lol so i hunted for cheap stir fry vege, the sprouts looked like a cheaper alternative. well.. i bought it. cooked it ate it with chicken rice. next thing i knew.. i was down with a bloody cough. ugh.. lotsa phlegm. not sure how i got it.. but that aside, i've ...

living on a budget

£4 per weekday and £10 for groceries for the week. that's it's gonna be till sept. hopefully.. until i start to try shopping again .. -_- so far for the last few days has been okays. spent like £8 for groceries for this week. some beef, some chicken wings( which i completely finished during the weekend) which included half a kg of fruit and nut cadbury. today was 2 for £2 sausage rolls from tescos. nothing else happened. my friend's father died of lung cancer. i wish them condolences. it was so sudden apparently. but i have had no contact with them since i left KL/miri. i heard it from another friend who was in miri who msged me asking me about my blood pressure as he said he was scared now. i asked. scared of dying ? lol. anyways, it's best to be preventing than trying to cure it when it comes.. so i really have to switch back to no salt diet.. T_T kk that's it. season 6 of 24 was like erm... okays... it was basically a repeat of the plots.. hope that's the la...

today will be a bit earlier as i hvae something to say

. last nite went back. threw the rubbish outside the flat. i think the collectors come at about 8pm-ish. and was trying to think of what to cook. i contemplated against making fish fingers with salad. but it turned out my fridge died again.. i dun understand it.. it just turns off. grumbles. and then my salad went bad. so there's no salad to be eaten. and then i thought wth, lets cook spaghetti, then i washed the pot. and then suddenly realized that it was awfully quiet, and the water was running cold. GAH!! the heater was not working. and that would mean we ran out of gas. and the feller who tops up the gas ( we use a gas card) not in. so cannot cook anything. then i was thinking should i go out and buy food. then i remembered that i havent had rice in AGES. so out came the steamer. and + 4 eggs + canned tuna + half a can of corn. steamed rice + steamed eggs + the rest of them. finished it off. phew.. i wouldnt hvae cooked rice if there was gas. bah i guess it worked out all good...