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O2 - CrAP Customer SERVICE !! o2 UK !!! that's what they are !!!

O2 IS FREAKING STUPID CUSTOMER SERVICE.
stupid o2.. we're sorry for the delay. your call is placed in a queue. and your patience appreciated . one of our operators or wat da ophuck will answer ur call as soon as they become available.
I CALLED FREAKING 5 TIMES .. within the day they were open and each call 10 mins MINIMUM WAIT AND NOBODY FREAKING PICKS UP THE FONE !!! STUPID !!!!!
FYI , i called on a saturday 10am 1030am 11 am 12 pm and 1 pm.
THIS IS SUPPOSED TO BE THEIR WORKING DAY.. !! if they ARE NOT OPEN WHY FREAKING ADVERTISE THEY ARE OPEN !!!!
BASTARDS.. ALL I WANNA DO IS CHANGE A NAME.. HORRIBLE..
THEY SHOULD LEARN FROM MAXIS MSIA. AT LEAST THEY PICK UP THE PHONE.
i wasted 50 mins of my airtime just to freaking call them.. bastards.. and nobody picks up the fone.. i think it's on par with all the customer service phone centers like bulldog when they first started. AT LEAST BULLDOG ANSWERS THEIR PHONES NOW>!!!!
geeez...
£$"$%$%&%^*^$( *^)*%^*£^$^£"%$£^$*&$ ($^&*^%$&$%^"%"£%"& £^%*$&£%^"%$^£$%&^£%*$%
O2 - UK based call centre my arse.. stupid arselocks... if u're not there don't freaking pick up the fone with a bloody machine !!! waste of time and waste of money.

Comments

Jon Choo said…
Told you so. o2 is the pariah of the industry. I often wonder why the hell I am still with them after 3 years. Bless my local o2 store though, everytime I have a problem I would go there and ask them to call o2 customer service for me thus taking 1 hour of their time, commission free. lol!

Anyway Vodafone never gave me trouble from 98 to 2002 but since then I heard they are equally as crap.

BTW, I will send the pictures ASAP. It is somewhere on my PC among tens of thousands of pictures. I need a bloody good archieve system!
Saturday, January 21, 2006 5:04:00 pm
MooPig said…
I'm lucky I guess.. never had any probs with them so far. *touch wood*

The last time I called, the guy who answered my phone gave me his direct line so I can contact him anytime!
Sunday, January 22, 2006 12:00:00 am
living-in-the-uk said…
jon: hahahaha. duly noted. but i'm just lazy to switch. besides i dont like vodaphone or 3 phones or orange for that matter. o2 sounds a little bit more man.
about the pictures. haha okies. i'll wait.

eileen: you're lucky! if he gave u his direct number, maybe your voice was just too sweet not to hear again la. :P
all i get on those call centres are guys.
life's just not fair :P
Monday, January 23, 2006 11:05:00 am
MooPig said…
*kembang* kembang*

hehehehe...

I really think lady luck was with me then. Had a fantastic deal that day too!!
Monday, January 23, 2006 8:52:00 pm
living-in-the-uk said…
eileen: hahaha cool. next time if i wanna buy stuffs i'll get u to call for me.
Tuesday, January 24, 2006 12:02:00 pm
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